The payment method is automatically verified when you make your first deposit. However, in some cases it must be verified manually.
Bank Account
If you’ve used your bank account for deposits, it usually gets unlocked automatically – nice and smooth! 🎉
In some cases, though, we’ll need a quick verification. No worries – just upload the right document, and you’re good to go.
When we need to verify your bank account:
If you deposited with Apple Pay (payouts only go to your bank account, and if it hasn’t been used before, it needs verification).
If you deposited with a credit card, but your provider doesn’t allow payouts back to it.
In the cases mentioned above, simply request a new withdrawal to your bank account. If your bank account hasn’t been verified yet, you’ll be asked to upload either a bank statement or your bank card.
Which documents we accept:
📄 Bank Statement – make sure it includes:
PDF format
Visible bank logo
Full IBAN (not covered)
Full name (matching your account)
Address
Date (within the last 6 months)
💳 Bank Card – please check these details:
All four corners visible
Full IBAN (not covered)
Full name
Valid expiry date
⚠️ Please note: we do not accept screenshots and edited documents.
Credit Card
At some point, your credit card will need to be verified manually – but don’t worry, it’s quick and easy. ✨
How to verify your physical card:
Please upload a photo showing the front and back of your credit card, making sure the following details are visible:
Full name (matching your account)
Full card number
Valid expiry date
All four corners of the card
🔒 Good to know: Your sensitive details are safe – our system automatically masks them for your protection.
How to verify your virtual card:
Please upload an official document from the bank confirming ownership or a bank statement, making sure that the following details are visible:
Full name (matching your account)
Card number
Transaction to Wunderino visible (for bank statements only)
⚠️ Please note: we do not accept screenshots and edited documents.
Other Payment Methods & E-Wallets
For payment methods like PayPal, PaySafe, Skrill, no bank statements or extra paperwork are needed – nice and simple! ✨
Additional Documents Might Be Needed
In some cases, we might need additional documents to verify your payment method – don’t worry, it’s quick! ✨
Usually, all we need is:
A photo of the front and back of the payment method owner
This way, we know everything’s safe – and you can get back to your adventure in no time! 🎉
