Epic Tuesday: Log in and open the offered game at the right time. The free spins are gone pretty fast. Please try again next Tuesday. Good luck!
Welcome Spins: Your first deposit free spins will be split into 5 days, so you will have 10 free spins available under My Bonuses every day, which you must activate. The same applies to the other set of free spins. Please note that the already activated free spins are valid for 24 hours. Example: You deposit today at 3.00 pm and get the first 10 free spins in Book of Dead. Tomorrow at 3.00 pm, you get the second set of 10 free spins. The day after tomorrow at 3.00 pm, you will receive the third set of 10 free spins.
Please check your transaction history in the menu if you are not sure when you made your deposit.
Level-Up Spins: Please note that the level-up spins are only valid for 24 hours. Please check my bonuses & rewards.
Cash Spins: The validity period of Cash Spins can be found in the terms and conditions of the respective offer that you saw in your mail, please double-check that. If you have deposited correctly according to the terms and conditions and still can not see your free spins, please follow these steps:
Clear cookies and cache from your browser
Log off and log on again
Update your browser and Adobe Flash Player
Try to start the game from a different browser and from a different device.
Please contact us via live chat/email if you still need help.