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If your deposit was unsuccessful, please check the following:

1. Follow the correct deposit steps

Make sure you have completed all required steps for the payment method you selected.

For card payments, please ensure the Verified by Visa or Mastercard Secure password/code was entered correctly.

Most failed deposits are caused by the bank declining the transaction. This can happen due to:

- Insufficient funds
- Spending limits on your account
- Online transaction blocks
- International transaction restrictions
- Security checks by your bank

Please contact your bank to confirm why the payment was declined.

If your bank confirms there is no issue and your deposit still fails, please contact us and we’ll be happy to help.

My deposit failed, how come?

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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My deposit failed, how come?

1. Follow the correct deposit steps

2. Check your card verification

3. Check with your bank

4. Contact your bank

Still having trouble?