Let’s help you track it.
1. Check your bank account
Please first check whether the money has been deducted from your bank account.
2. If the money has not been deducted
The deposit was most likely not completed. You may need to try again or contact your bank for more information.
3. If the money has been deducted
Please take a screenshot of the transaction from your bank account and contact us so we can verify the payment details and locate the deposit faster.
In most cases, we can check whether the funds are being held by our payment processor.